How does Ostara work?

We provide and install discrete telecare alarms and sensors. They are connected to our 24 hour monitoring and response centre in South Gosforth.

We create a personal plan with you and your carers to understand what support you need. The alarms and sensors are programmed to suit your daily routine. We receive an alert at our response centre from your alarm, if it detects any unusual activity.

If this happens, we contact you to check you're ok. If there is no reply, or you ask for help, we send help immediately. We can:

contact your next of kin
contact the emergency services when needed
send one of our 24 hour response officers to your home to give you the help you need.

We're here 24 hours a day, every day of the year for you.

Our team and fleet of response vehicles are based in South Gosforth, so help is never far away.